SERVICE

You Need It Fixed Now. Not in Three to Seven Business Days.

It’s 8:37 Thursday night and you’re finally finishing your report for that big budget meeting tomorrow morning. You hit print, and the copier bursts into flames.

Okay, maybe your issue isn’t that extreme, but we know what it feels like when your office equipment goes down. That’s why we focus on exceptional service and getting your business back on track. In fact, ProCopy started as a service-only repair company and still maintains a “customer first, whatever it takes” attitude.

Our old-school face-to-face service, 2.5-hour technician repair response time and 24/7 phone support mean you’re getting personal attention whenever you need help. Our unique and fully customizable service plans fit into your business’s needs, and our 12-month account review ensures you’re not over or under utilizing your plan.

Our business is all about making sure yours runs smoothly.

Call us today, tonight or whenever your office starts to fall apart for a free service assessment. We’ll find the right service plan together.

602.776.2679

Our two and a half hour performance guarantee

Our Risk-Free Performance Guarantee

ProCopy is dedicated to giving customers the best service possible. We’ll do whatever it takes to make sure you’re happy with your service and have the equipment you need for your business to run smoothly.

  • 2.5-hour response time to service your equipment. If we’re late, we discount our services by 1% every 10 minutes.
  • 24/7 after-hours phone support with a ProCopy technician.
  • 97% or better uptime on your devices.
  • 5-year satisfaction replacement. If you’re not completely satisfied with your product’s performance, we’ll replace it at no cost for a similar model within five years of installation.
  • Individualized programs with service price ceilings for life.
  • No hidden costs. We always do what we say with no fine print.

Can you feel the love? We do.

“Amazingly for 9 years we have never had an issue with ProCopy for anything. They have earned and kept our loyalty.”

—Kathy Sweet, V.P., AutoMatik

Learn More

Contact us to learn more about our service program.

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Office Emergency?

Don’t freak out, we’re available by phone 24/7. Take some deep breaths, then call.

602.PROCOPY

(602.776.2679)

A live person will always answer.