Why
ProCopy 12 Point Written Performance Guarantee
- 2.5 hour guaranteed response time or we pay you (1% discount for every 10 minutes)
- 24/7 after hours support via phone from a ProCopy technical employee
- Uptime guarantee - 97% or better always
- No hidden costs. We always do what we say with no surprises
- No buyers remorse - if not satisfied we will replace for 5 years
- 3rd party (Better Business Bureau) settles any disputes
- 7 year parts availability after purchase or we replace
- Absolute best quality supplies - always fresh from the factory
- Unique programs with service price ceilings - No increase for life
- Rental availability for short or long term needs
- Hardware loaners at no charge
- On going training - even if your staff changes
a dedication to service
An after the sale relationship is absolutely the most important consideration when you make your decision on new technology. We may spend a few hours selling the solution, but the relationship, if properly managed, continues for years.
At ProCopy, we know that your needs intensify after the sale. In fact our company started as a service only company and operated as such for 5 years before we sold our first piece of technology.
A large percentage of our business comes from repeat customers who stay with ProCopy for their office technology needs year after year.
We believe that regular communication is an important piece of being a value to our clients.
When you factor all of the true costs, dollar for dollar, benefit for benefit, office technology from Procopy means:
more value and
more productivity
at a lower cost!
written performance
guarantees ....
the best in the business!
There's a right way and a wrong way of doing business. Our written performance guarantees are your written assurance that ProCopy does business the right way. The only real way to increase productivity in the office is to be assured of results:
Results: The Value of Performance
