ProCopy Office Solutions
non-stop support for your
non-stop office
Office Technology has evolved from ink on paper to bits on a screen, but the document remains the cornerstone of American business from coast to coast. ProCopy understands the importance of business communications and we are determined to provide our customers the best technology solutions for both their current and future needs. While we offer many innovative solutions that improve existing services, the real key to our success is the good old fashion belief that we exist to serve our clients.
As part of our on-going commitment to customer service, we feel it is important to meet with all of our clients to discuss their overall satisfaction as well as the service performance of their systems.
Our Account Review process provides:
- A 12 month snapshot of your current systems performance
- Time to review the service that you have received from our staff
- Discussion of any changes in your business and possible cost savings we can provide.
Many times we find your needs have changed but your staff is simply "making do." The review provides a forum to discuss how we can be a value added partner in increasing your productivity and help plan for your future growth.
mission statement
Our mission is to provide the best customer experience as a provider of document and image process services and technology in the state of Arizona. We will attain a long term leadership position in our markets by focusing on 5 objectives:
- Taking care of the customer at all cost by consistently providing outstanding value, service and increased productivity.
- Provide excellent opportunities for career and earnings growth to our employees and a responsible return on investment to our shareholders.
- Establish and maintain long term vendor alliances through the "Partnering Concept" providing the best products with the very best support.
- Regardless of our growth, we will never lose the local feel and personal touch that most of our "national competitors" can not deliver.
- ProCopy Office Solutions will always operate with the highest integrity in dealing with employees, customers and vendors. We want to earn the respect of our community while working toward a brighter, more prosperous future.
giving back to arizona
A new world is taking shape, one that requires the discovery of solutions to the issue of environmental sustainability. ProCopy recognizes the need to participate in this journey toward environmentally sound thinking and good stewardship, which is why we have begun to implement our own solutions to these issues today.
We began this process by looking at our own use and disposal habits because we recognize that until we take care of what happens under our roof, we can't expect our clients to follow our lead. Next, we reached out to the manufacturers we represent and addressed issues such as cartridge and paper recycling, and ink disposal in order to make it easier for our clients to participate with us in this endeavor.
We recognize the importance of being a good corporate citizen and have evaluated our policies to ensure that they align with our core values; not only as they relate to our ethics, but our energy and environmental practices as well.
Please ask your sales representative how you can become involved in our recycling program.
In its first full year, the ProCopy Foundation has raised over $20,000 towards scholarship for ASU and other various local causes.
The ProCopy Foundation was founded in 2010 as a qualified 501 c (3) non-profit organization. The mission of The ProCopy Foundation is to give back and improve the quality of life in our community by benefitting organizations that assist the needs of kids and young adults.
• ProCopy is proud to be named one of the "Best Places to Work"
by the Phoenix Business Journal.
• ProCopy is a proud member of Local First Arizona, an organization
committed to strengthening the local economy through supporting and
celebrating local business. For every $100 spent with a local company,
$72 stays local, while only $43 of every $100 spent stays local
with a non-local company.
• The ProCopy sales team consistently creates an environment
of trust and integrity with their clients, one that is based
on experience, commitment and dedicated service.
