Welcome to ProCopy - your printer, copier sales & repair service center.
Procopy is consistently ranked in the top 5 Office Equipment Business Services in Arizona. We are backed by Canon & The Ricoh Family Group, which consists of Savin, Gestetner, Lanier, and Ricoh. This assures national stability as well as local accountability.
These product lines allow us to offer many choices for highly productive copiers and facsimiles at competitive prices. We are always prepared to handle emergencies by keeping a proper technician to machine ratio, and by keeping our parts and supplies local. Every customer has different needs.
We are not just about hardware. We can streamline your office for more productivity and lower costs. Document Management solutions can cut you paper costs while making your office more efficient. It starts with document archive and retrieval, but can be tailored for your business’s workflow process.
"About a year ago I was calling around to find a price on a network board, which would allow our copier scan / print documents to and from individual stations at our office. I was told by the giant "Ikon" that the part wasn't available any longer and that I probably would not find it anywhere else. Then I called ProCopy Office and spoke to Tim. Within a week the part was delivered and installed by a knowledgeable technician Tony, and we were up and running! Due to the excellent results I called ProCopy again. This time to inquire about transferring our maintenance contract for standard and wide format copiers to them. After working with Greg Haus who was friendly, knowledgeable and very very helpful, our management decided to move our maintenance contract to ProCopy Office.
Whenever I make a call to the ProCopy Office, Debby or Tony are there to answer my questions. They are both very helpful and always ready to assist! Thanks for the excellent work!" - .
Although desktop printers costs more to print to than a multifunctional machine, we know some of you will never give up the convenience of having that printer on your desk. With our Printer Fleet Management, also known as Managed Print Services, you can make it easier and more cost effective.
Mission
Our mission at ProCopy Office Solutions, Inc. is to provide the absolute best customer satisfaction while maintaining a responsible return on investment to our shareholders. Our customers will be provided with the most current information to make the best decisions for their business. Our employee ownership program will ensure the success of both our customers and ProCopy Office Solutions, Inc. We are the best at what we do and we will continue with our commitments until every customer believes and understands this.
Customer Commitment
At ProCopy, we're only successful when our customers are successful. That is why our #1 goal is 100% customer satisfaction. Satisfying our customer means partnering with and listening to them so that we understand their most important business issues. It requires aligning our solutions, people, and equipment with those needs. Our customers have the right to expect - to demand - on time service, respect, courtesy, fairness and honesty from the company they have selected for their office equipment needs.
We strive to exceed our customers' expectations.
- We offer superior service at a competitive price
- A technician will arrive to you within 4 hours guaranteed
- Owners and manager are within your reach
- All supplies and parts are inventoried locally
- Free after hours and weekend support
- Speak to a live person
- Reliable service from manufacturer trained technicians
- Accurate and flexible billing
- We are prepared to handle all emergencies by maintaining a proper technician to machine ratio
- ProCopy is backed by Canon, assuring you National stability and local accountability
